01
See the full conversation
Messages and notes stay against the contact, so you are not asking customers to repeat themselves.
All-in-one inbox
Every enquiry. One place to reply
Texts, website chat and connected Facebook messages routed through Jetty land in one app on your phone. Your existing email inbox is not mirrored or synced.
Connected conversations. Clearer handovers
The inbox is there to make communication easier to run, especially when more than one person answers customers.
02
Share the workload
Assign a conversation to the office, the owner or the right team member and see who is handling it.
03
Reply from your phone
Reply from the shared inbox on the phone you already carry, without handing out your personal number or sitting at a desk.
How it works
One queue, clear ownership
The goal is not more notifications. It is knowing what needs a reply and who owns it.
Connect supported channels
We connect the texts, website chat and Facebook message sources you use through the platform.
New messages land together
Each conversation keeps the customer record and channel history in the same place.
Assign, reply and close out
Your team can take ownership, leave internal notes and move finished conversations out of the way.
Fair questions
Built for a small team, not a call centre
You only connect the channels that make sense for your business.
Which messages can it bring together?
The exact mix depends on your setup, but it can include texts, website chat and supported Facebook messages routed through the platform. It does not mirror or sync your existing email inbox.
Can more than one person use it?
Yes. Shared access and assignment are useful when the owner, office and field team all touch customer conversations.
Will customers know I am using a system?
They simply receive a normal message from your business. Your team sees the shared history behind the scenes.
Put connected messages in one inbox
We’ll map the channels you use now and show you what belongs in one inbox.